The format of a PR is designed to reflect the nature of PRMS as a database. Information is arranged into fields, and kept in individual records (Problem Reports).
Problem Report fields are denoted by a keyword which begins with `>' and ends with `:', as in `>Confidential:'. Fields belong to one of three data types:
send-pr
template as a comment.
The following fields are ENUMERATED format; see the descriptions of
fields below for explanations of each field in detail:
>Confidential: >Severity: >Priority: >Class: >State: >Number:
>Submitter-Id: >Originator: >Synopsis: >Category: >Release: >Responsible: >Arrival-Date:
>Organization: >Environment: >Description: >How-To-Repeat: >Fix: >Audit-Trail: >Unformatted:
A Problem Report contains two different types of fields: Mail Header fields, which are used by the mail handler for delivery, and Problem Report fields, which contain information relevant to the Problem Report and its submitter. A Problem Report is essentially a specially formatted electronic mail message.
The following is an example Problem Report. Mail headers are at the top, followed by PRMS fields, which begin with `>' and end with `:'. The `Subject:' line in the mail header and the `>Synopsis:' field are usually duplicates of each other.
Message-Id: message-id Date: date From: address Reply-To: address To: bug-address Subject: subject >Number: prms-id >Category: category >Synopsis: synopsis >Confidential: yes or no >Severity: critical, serious, or non-critical >Priority: high, medium or low >Responsible: responsible >State: open, analyzed, suspended, feedback, or closed >Class: sw-bug, doc-bug, change-request, support, or duplicate >Submitter-Id: submitter-id >Arrival-Date: date >Originator: name >Organization: organization >Release: release >Environment: environment >Description: description >How-To-Repeat: how-to-repeat >Fix: fix >Audit-Trail: appended-messages... State-Changed-From-To: from-to State-Changed-When: date State-Changed-Why: reason Responsible-Changed-From-To: from-to Responsible-Changed-When: date Responsible-Changed-Why: reason >Unformatted: miscellaneous